The Quality Management System implemented in GEOINERTE respects the principles recommended in ISO 9001: 2015 and applies to:
Production and commercialization of refractory concrete and preformed parts; commercialization of insulation products and accessories for high temperature equipment in the factory premises in Pevidém;
Installation of refractory concrete, prefabricated parts, insulation products and accessories at the premises of Pevidém or at the client's premises.
All clauses of the standard of reference are applicable to the Quality Management System.
According to the understanding of the context of the organization and considering the relevant stakeholders, Geoinerte's Management assumes the commitment expressed in the following principles, which constitute the Quality Policy:
Develop and refine products and services to provide solutions that meet the needs and expectations of customer;
To bet on the improvement of the processes of production and provision of service, in order to satisfy the needs of the customer;
Strengthen relationships and establish partnerships with external suppliers, in order to improve products, increasing customer satisfaction;
To value human resources and develop skills, encouraging people to participate and commitment to quality;
Comply with applicable requirements and promote continuous improvement, ensuring and enhancing the effectiveness of the Quality Management System.